Privacy Policy

Last Updated: June 9, 2026

JP Commerce Group, LLC ("we," "us," "our") operates the website lumierolife.com (the "Site") under the brand name Lumiero Life. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase.

1. Information We Collect

1.1. Information You Provide Directly

When you interact with our Site, we may collect the following personal information that you voluntarily provide:

  • Order Information: name, email address, shipping and billing addresses, payment information, and order details when you make a purchase.
  • Account Information: name and email address if you create an account or subscribe to our newsletter.
  • Communication Information: any information you provide when you contact us via email at contact@lumierolife.com, including the content of your messages.

1.2. Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

  • Device Information: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
  • Usage Information: pages viewed, time spent on pages, referring URL, click-through data, and browsing patterns on the Site.
  • Location Information: approximate geographic location based on your IP address.
  • Log Data: server logs that record access times, pages visited, and system activity.

1.3. Information Collected via Cookies and Tracking Technologies

We use cookies, pixel tags, web beacons, and similar tracking technologies to collect information about your browsing activity. The specific technologies we use include:

  • Shopify Cookies: essential cookies required for the operation of our online store, including cart functionality, session management, and checkout processing.
  • Google Analytics: to analyze Site traffic, user behavior, and usage patterns to improve our Site and services. Google Analytics may collect your IP address, browser type, and browsing history on our Site.
  • Meta Pixel (Facebook Pixel): to measure the effectiveness of our advertising, deliver targeted advertisements, and track conversions from Meta platforms (Facebook and Instagram). The Meta Pixel collects data about your browsing activity on our Site and may link this data to your Meta account.
  • Shopify Analytics: to track store performance, sales data, and visitor behavior within the Shopify platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. Order Fulfillment: to process and deliver your orders, send order confirmations, provide shipping updates, and manage returns or exchanges.

2.2. Customer Communication: to respond to your inquiries, provide customer support, and send transactional emails related to your purchases.

2.3. Marketing: to send promotional emails, newsletters, and offers about our Products, provided you have given consent or where permitted by applicable law. You may opt out of marketing communications at any time.

2.4. Site Improvement: to analyze usage patterns, optimize our Site design and functionality, personalize your experience, and improve our Products and services.

2.5. Advertising: to deliver targeted advertisements on third-party platforms (including Meta/Facebook and Instagram) based on your browsing behavior and interests.

2.6. Fraud Prevention and Security: to detect and prevent fraudulent transactions, protect our Site from unauthorized access, and ensure the security of our systems.

2.7. Legal Compliance: to comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of third parties:

3.1. Service Providers: we share information with third-party service providers who assist us in operating our business, including:

  • Shopify Inc. — e-commerce platform and payment processing
  • Payment processors — Visa, Mastercard, PayPal, Apple Pay, Google Pay, Amazon Pay, Shop Pay, and other payment service providers
  • Shipping carriers — to fulfill and deliver your orders
  • Email service providers — to send transactional and marketing emails

3.2. Analytics and Advertising Partners:

  • Google LLC — Google Analytics for site analytics
  • Meta Platforms, Inc. — Meta Pixel for advertising and conversion tracking

3.3. Legal Requirements: we may disclose your information if required to do so by law or in response to valid legal processes, such as a subpoena, court order, or government request.

3.4. Business Transfers: in the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction.

4. Cookies Management

4.1. Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our Site, including the ability to complete purchases.

4.2. To opt out of Google Analytics tracking, you may install the Google Analytics Opt-Out Browser Add-On available at https://tools.google.com/dlpage/gaoptout.

4.3. To manage your Meta advertising preferences, visit https://www.facebook.com/settings/?tab=ads.

5. Data Retention

5.1. We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

5.2. Order and transaction data is retained for a minimum of 5 years for accounting and legal compliance purposes.

5.3. If you request deletion of your personal information, we will process your request in accordance with applicable law, subject to any legal obligations requiring continued retention.

6. Data Security

6.1. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure payment processing through PCI-DSS compliant providers, and access controls.

6.2. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

7. Your Rights Under GDPR (European Economic Area Residents)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

7.1. Right of Access: you may request a copy of the personal data we hold about you.

7.2. Right to Rectification: you may request correction of inaccurate or incomplete personal data.

7.3. Right to Erasure: you may request deletion of your personal data, subject to legal retention requirements.

7.4. Right to Restriction: you may request that we restrict the processing of your personal data in certain circumstances.

7.5. Right to Data Portability: you may request to receive your personal data in a structured, commonly used, machine-readable format.

7.6. Right to Object: you may object to the processing of your personal data for direct marketing purposes.

7.7. Right to Withdraw Consent: where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at contact@lumierolife.com. We will respond to your request within 30 days.

8. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

8.1. Right to Know: you may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collection, and the categories of third parties with whom we share it.

8.2. Right to Delete: you may request the deletion of your personal information, subject to certain exceptions.

8.3. Right to Non-Discrimination: we will not discriminate against you for exercising any of your CCPA rights.

8.4. Right to Opt-Out of Sale: we do not sell personal information as defined by the CCPA. If this practice changes, we will update this policy and provide an opt-out mechanism.

To exercise your CCPA rights, contact us at contact@lumierolife.com. We will verify your identity before processing your request and respond within 45 days.

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us at contact@lumierolife.com.

10. International Data Transfers

Your personal information may be transferred to and processed in the United States, where our servers and business operations are located. By using our Site or placing an order, you consent to the transfer of your information to the United States. We will take appropriate measures to ensure that your personal data receives an adequate level of protection in accordance with applicable data protection laws.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

13. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact us:

JP Commerce Group, LLC

d/b/a Lumiero Life

7345 W Sand Lake Rd, Ste 210 Office 1596

Orlando, FL 32819, United States

Email: contact@lumierolife.com